Your GDPR Rights

Last Updated: January 15, 2025

The General Data Protection Regulation (GDPR) gives you strong rights over your personal data. This page explains those rights and how to use them.

1. Data Controller Information

The data controller for this website is:

• Company: runvions.com
• Address: 194 Upland Drive, Pembroke, Ontario K8A 6W8, Canada
• Email: support@runvions.com

As the data controller, we decide how and why your personal data is processed. We are responsible for keeping your data safe.

2. Your GDPR Rights Explained

Under GDPR, you have these rights:

2.1 Right of Access (Article 15)

You can ask us what personal data we hold about you. We will tell you:

• What data we have
• Why we have it
• Who we share it with
• How long we keep it
• Where we got it from

You can ask for a copy of your data. The first copy is free. We may charge a small fee for extra copies.

2.2 Right to Rectification (Article 16)

If your data is wrong or incomplete, you can ask us to fix it. We will correct any errors without delay.

To request a correction, tell us what data is wrong and what the correct info should be.

2.3 Right to Erasure / Right to be Forgotten (Article 17)

You can ask us to delete your personal data. We must erase it if:

• We no longer need it for its original purpose
• You withdraw your consent
• You object to processing and we have no overriding reason to continue
• We processed your data unlawfully
• We must delete it to comply with the law

Note: We may not be able to delete data if we need it for legal claims or to comply with the law.

2.4 Right to Restriction of Processing (Article 18)

You can ask us to limit how we use your data. This applies when:

• You dispute the accuracy of your data (while we verify it)
• Processing is unlawful but you don't want deletion
• We no longer need the data but you need it for legal claims
• You have objected to processing (while we consider your objection)

When processing is restricted, we can only store the data. We cannot use it without your consent.

2.5 Right to Data Portability (Article 20)

You can ask for your data in a common, machine-readable format. This lets you:

• Get a copy of your data
• Move your data to another service
• Have us send your data directly to another company (where possible)

This right applies to data you gave us and that we process based on consent or contract.

2.6 Right to Object (Article 21)

You can object to us processing your data if we use it for:

• Our legitimate interests
• Public interest or official authority
• Direct marketing (including profiling)
• Research or statistics

If you object to direct marketing, we must stop right away. For other objections, we must stop unless we have compelling reasons to continue.

2.7 Rights Related to Automated Decision Making (Article 22)

You have the right not to be subject to decisions based solely on automated processing that significantly affect you. We do not use automated decision-making on this website.

3. How to Exercise Your Rights

To use any of your GDPR rights, please contact us:

We will respond within 30 days. If your request is complex, we may need up to 90 days. We will tell you if we need more time.

4. Consent and How to Withdraw It

When we process your data based on consent, you can withdraw that consent at any time.

4.1 How to Withdraw Consent

You can withdraw consent by:

• Emailing us at support@runvions.com
• Clicking "unsubscribe" in our emails
• Changing your cookie settings on our website

Withdrawing consent does not affect processing we did before you withdrew.

4.2 Managing Cookie Consent

To manage your cookie preferences:

1. Clear your browser cookies
2. Visit our website again
3. You will see the cookie banner
4. Choose your new preferences

You can also block cookies in your browser settings. Note that some parts of our site may not work well without cookies.

5. Legal Basis for Processing

We process your data based on:

• Consent: You agreed to processing (e.g., newsletter sign-up)
• Contract: Processing is needed to fulfill a contract with you
• Legal Obligation: We must process data to comply with the law
• Legitimate Interests: Processing benefits our business without harming your rights

6. International Data Transfers

Your data may be transferred outside Canada or the European Economic Area (EEA). When this happens, we ensure adequate protection through:

• Adequacy decisions by the European Commission
• Standard contractual clauses
• Other approved safeguards

7. Data Security

We protect your data with:

• SSL/TLS encryption
• Secure server infrastructure
• Access controls and authentication
• Regular security assessments
• Staff training on data protection

8. Data Breach Notification

If a data breach occurs that risks your rights and freedoms, we will:

• Notify the relevant authority within 72 hours
• Contact you directly if the risk is high
• Tell you what happened and what we are doing about it

9. Children's Data

We do not knowingly collect personal data from children under 16 without parental consent. If you believe we have such data, please contact us immediately.

10. Complaints

If you are unhappy with how we handle your data, you can:

1. Contact us first at support@runvions.com
2. Lodge a complaint with a supervisory authority

For EU residents, contact your local Data Protection Authority. For Canadian residents, contact the Office of the Privacy Commissioner of Canada.

11. Updates to This Page

We may update this GDPR information from time to time. Check the "Last Updated" date at the top to see when we made changes.

12. Contact Us